PRIVACY POLICY

Rehoboth Cleaning App

Your privacy is important to us. This Privacy Policy explains how Rehoboth collects, uses, shares, and protects your personal data when you use our Platform.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Home address (for service location)

  • Profile photo (optional)

1.2 Service Information

  • Bookings

  • Cleaning preferences

  • Communications within the Platform

1.3 Payment Information

Processed only by Stripe, including:

  • Debit/credit card details

  • Bank account information (service providers)

  • Payout information

Rehoboth does not store payment credentials.

1.4 Device & Usage Data

  • IP address

  • Browser type

  • App performance data

  • Cookies and analytics

2. How We Use Your Information

We use the collected information to:

  • Create and manage accounts

  • Facilitate service bookings

  • Process payments through Stripe Connect

  • Communicate with Users and Service Providers

  • Improve platform functionality

  • Prevent fraud or misuse

3. How Payments Are Processed

All payments are handled securely by Stripe Connect.
Stripe may collect additional data according to its own privacy policy.

Rehoboth does not access or store sensitive payment information.

4. Data Sharing

We only share data with:

  • Stripe (for payment processing)

  • Service Providers (for booking details)

  • Customer support tools

  • Analytics providers

We never sell personal data.

5. Cookies & Analytics

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze usage

  • Store preferences

Users may disable cookies through their browser settings.

6. User Rights

Depending on your jurisdiction, you may request:

  • Access to your personal data

  • Corrections or updates

  • Deletion of your account

  • Restriction of certain data uses

To make requests, email: rehobothcleaningservice7@gmail.com

7. Data Security

We implement security measures to protect your information, including:

  • Encrypted communication

  • Secure authentication

  • Firewall and server protections

However, no online platform can guarantee 100% security.

8. International Compliance

This Privacy Policy is written to be friendly to global privacy standards, including:

  • GDPR principles

  • Data minimization

  • Transparency

  • User control

9. Children’s Privacy

Rehoboth does not target or knowingly collect information from individuals under 18 years of age.

10. Service Provider Privacy Protection

Service Provider personal information (names, photos, service areas, availability schedules)

is displayed only to registered platform users who have:

- Created an account and accepted Terms of Service

- Provided contact information and payment method

- Agreed to platform accountability standards

This policy protects Service Providers from:

- Anonymous viewing of their personal work information

- Exposure of their schedules and locations to unverified parties

- Potential safety and privacy risks

Service Providers consent to display their information within this protected environment

as part of their agreement with Rehoboth.

11. Changes to This Policy

Rehoboth may update this Privacy Policy at any time.
Continued use of the Platform indicates acceptance of updated terms.

12. Contact Information

For privacy-related questions:
Email: rehobothcleaningservice7@gmail.com